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ISO 9001 - Quality Management System

ISO 9001:2008 is an internationally recognised quality management system (QMS) standard. It is the world’s leading quality management standard and has been implemented by over one million organisations in over 170 countries globally.

ISO 9001 belongs to the ISO 9000 family of standards which is related to quality management systems. It has been created to help organisations ensure that they meet the needs of their customers and other stakeholders while also meeting statutory and regulatory requirements related to the product. The ISO 9000 family of standards deals with the fundamentals of a QMS which contains the eight management principles around which the family of standards is based.

Key Principles

ISO 9001 contains eight key principles of quality management which are not auditable but do form the fundamental characteristics of quality management:

Customer focus and customer satisfaction
Leadership
Involvement of people
Process approach
System approach to management
Continual improvement
Factual approach to decision making
Mutually beneficial supplier relationship.

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Certification

The provision by an independent body of written assurance (a certificate) that the product, service or system in question meets specific requirements. A company may decide to seek certification to fall within the context of risk Management, to be necessary to meet client preferences, to help motivate its staff etc.

Training

Business Assessment Services offers a industry leading training programmes to companies and individuals in Quality, Health- Safety, Environmental, Food Safety, Information Security and many other Management system both in house and at the client’s premises. A competent training policy is a fundamental issue for all business establishments.